Privacy Policy

Garioxtech Private Limited

Last Updated: November 3, 2025

1. Introduction

Welcome to Garioxtech Private Limited (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our IT services, software integration solutions, or interact with our technology platforms.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please discontinue use of our services immediately.

2. Information We Collect

2.1 Personal Information

Identity Data: Full name, business name, job title, and professional credentials
Contact Data: Email address, telephone number, postal address, and billing address
Financial Data: Payment card details (last 4 digits only: ending in 3389), bank account information for transaction processing through Axis Bank
Transaction Data: Details about payments, services purchased, and project requirements
Account Data: Username, password, and account preferences

2.2 Technical Data

IP address, browser type and version, operating system
Device information including unique device identifiers
Time zone settings, location data, and language preferences
Website usage data, pages visited, and navigation patterns
Integration logs and API usage data for software solutions

2.3 Usage and Analytics Data

Information about how you use our website, services, and applications
Performance metrics, error reports, and system diagnostics
Customer support interactions and communication preferences

3. How We Collect Your Data

Direct Interactions: Through forms, registrations, consultations, and communications via sales@garioxtech.com or +91 8800969918
Automated Technologies: Analytics tools, cookies, and server logs
Integration Usage: Data from software integrations (e.g., Zoom and others)
Third-Party Sources: Business partners, public databases, and payment processors (Axis Bank)

4. Purpose and Lawful Basis for Processing

Service Delivery: To provide IT services and software solutions
Customer Support: To respond to inquiries and resolve issues
Security: To protect against fraud and unauthorized access
Legal Compliance: To comply with applicable laws and regulations
Marketing: To send updates and offers (with consent)

5. Data Storage, Security, and Protection

We store data on secure servers in India and apply industry-standard safeguards:

Encryption: SSL/TLS for transmission and AES-256 for storage
Access Controls: Restricted access to authorized personnel
Infrastructure Security: Firewalls and intrusion detection systems
Payment Security: Processed via PCI DSS–compliant systems at Axis Bank
Backups: Regular encrypted backups for recovery and continuity

6. Data Sharing and Disclosure

Service Providers: Payment gateways, hosting providers, and analytics platforms (e.g., Google Analytics)
Business Partners: Technology partners under confidentiality agreements
Legal Requirements: When required by law or government authorities
Business Transfers: In the event of mergers or acquisitions

7. Your Rights

Right to access, correct, or delete your data
Right to restrict or object to data processing
Right to data portability
Right to withdraw consent at any time
Right to opt out of marketing communications

8. Cookies and Tracking Technologies

Essential Cookies: Necessary for operation
Performance Cookies: For analytics and improvements
Functional Cookies: Remember user preferences
Marketing Cookies: Used with user consent for advertising

You can manage cookie preferences in your browser settings.

9. Data Retention and Deletion

Account Data: Retained for the account duration plus 3 years
Transaction Records: 7 years for financial compliance
Support Records: 5 years for dispute resolution
Technical Logs: 90 days to 1 year for diagnostics

Data is securely deleted or anonymized when no longer required.

10. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect or process data from minors. Parents may contact us for deletion requests if such data was submitted inadvertently.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Major changes will be announced via our website and email. Continued use of our services after changes constitutes acceptance.

12. Contact Information

Company Name: Garioxtech Private Limited
Registered Address: F-188A/7, Molarband Extension, New Delhi – 110044, India
Email: sales@garioxtech.com
Phone: +91 8800969918
Support Page: https://garioxtech.com/contact/
Banking Partner: Axis Bank (Account ending in 3389)

Acknowledgment: By using the services of Garioxtech Private Limited, you acknowledge that you have read, understood, and agree to this Privacy Policy.